Design detailed, personalized travel itineraries

• Flight, hotel & transfer bookings

• Trip research (destination insights, activity suggestions)

• Custom itinerary design and formatting

• Document management (e.g. travel insurance, invoices)

• Basic client itinerary updates

Expert coordination between clients and suppliers to ensure seamless travel arrangements and exceptional service delivery.

• Supplier communication and confirmations

• Handling booking amendments & client communications

• VIP client communication and travel documentation

• Last-minute booking assistance

• Supplier and DMC coordination

Comprehensive administrative support to streamline your operations and keep everything organized and on track.

• Administrative, operational and client support

• Inbox management and email correspondence

• Calendar and appointment scheduling

• Client file creation and maintenance

• Task tracking and deadline reminders

• Client profile and preference management

• Contract and agreement administration

Support with basic billing and record-keeping related to travel bookings and operations.

• Invoice creation and sending

• Tracking invoice statuses and payments

• Booking reconciliation support

• CRM data capture and maintenance

• Liaison with accountants or bookkeepers (where required)