What I offer
Curated Travel Services
Curated Travel Services
Effortless travel, impeccably organized. I oversee every booking, transfer, and itinerary detail so your journey
runs flawlessly from start to finish.
Embedded Files
Itinerary Creation
Itinerary Creation
Design detailed, personalized travel itineraries
Flight, hotel & transfer bookings
Trip research (destination insights, activity suggestions)
Custom itinerary design and formatting
Document management (e.g. travel insurance, invoices)
Basic client itinerary updates
Client & Supplier Communication
Client & Supplier Communication
Expert coordination between clients and suppliers to ensure seamless travel arrangements and exceptional service delivery.
Supplier communication and confirmations
Handling booking amendments & client communications
VIP client communication and travel documentation
Last-minute booking assistance
Supplier and DMC coordination
Administrative Support
Administrative Support
Comprehensive administrative support to streamline your operations and keep everything organized and on track.
Administrative, operational and client support
Inbox management and email correspondence
Calendar and appointment scheduling
Client file creation and maintenance
Task tracking and deadline reminders
Client profile and preference management
Contract and agreement administration
Support with basic billing and record-keeping related to travel bookings and operations.
Invoice creation and sending
Tracking invoice statuses and payments
Booking reconciliation support
CRM data capture and maintenance
Liaison with accountants or bookkeepers (where required)
About ConCraé
About ConCraé
Why Work With Me
Why Work With Me
My name is Andrea de Villiers. I have over a decade of experience in luxury travel, adventure, tours, weddings, and complex flight planning, I provide seamless, behind-the-scenes support for discerning travelers and travel professionals.
From boutique escapes to grand international journeys, I handle every detail from client facing bookings, building itineraries, and logistics, with meticulous precision and insider knowledge.
My goal is to make travel effortless, personalized, and flawlessly executed, so you or your clients can focus on the experience, while every aspect is perfectly managed.
"Andrea has been an absolute pleasure to work with. She is incredibly organised, reliable, and always one step ahead in ensuring everything runs smoothly. Beyond her strong work ethic, she brings such a positive, calm and pleasant energy to every interaction. Working with her has been genuinely easy and enjoyable, and I couldn't recommend her more highly. She has an exceptional understanding of clients and what they need. She reads situations quickly, communicates clearly, and knows exactly how to manage expectations while still delivering a great experience. She has a natural ability to keep clients happy and confident in the process, which makes such a difference."
Lucrezia Squillante
Travel Industry Professional
"I'm consistently impressed by Andrea's dedication and work ethic. She always goes above and beyond, setting a high standard for everyone who works with her. She is incredibly creative in finding solutions and new ways to help people, and she's always willing to lend a hand. Andrea brings a positive, go-getter energy to every task and never shies away from a challenge. She is truly a pleasure to work with."
Dezzie Holmes
PKs List
"Andrea is consistently efficient, prompt, reliable and meticulous, demonstrating a refreshing attention to detail. She has been a true pillar of support and, on many occasions, a real saviour when handling time-sensitive requests and bookings across multiple time zones. Her ability to stay on top of all administrative tasks allowed me to focus fully on the relationship with the client, knowing that everything behind the scenes was in the most capable hands. Most importantly, Andrea is a joy to work with. She is kind, helpful, and an excellent communicator. Anyone who has the opportunity to collaborate with her will quickly discover the rare combination of professionalism, warmth, and dedication that she brings to everything she does. I cannot recommend her highly enough."
Evelina Conti
Travel Industry Professional
"Andrea is wonderful to work with - she is super efficient, friendly and bubbly + amazing at research. Spreadsheets are her superpower!"
Kirsty and Andrea
DuoAvium Travel Management
Contact
Contact
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